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ServiceNow Services

From implementation to custom app development and anything in between with ServiceNow

Our ServiceNow services encompass a comprehensive range of solutions so you can get the most out of your ServiceNow instance. Our team of certified ServiceNow engineers and administrators have been implementing, developing and managing ServiceNow instances for over 15 years.

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We specialize in implementing ServiceNow modules and applications, including ITSM, ITOM, CMDB, HR and NOW Assist. As well, we implement other solutions like Perspectium (40+ go-lives) into your ServiceNow instanace along with integrating with other major SaaS platforms as well as your own custom solutions, including custom APIs customers have built on top of their ServiceNow, Remedy and Jira environments.

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We've developed custom scoped applications, includings apps for internal and direct distribution to your customers as well as 10+ apps that have been submitted for certification and available to all ServiceNow users in the ServiceNow Store.

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We offer expert management and administration of your ServiceNow instances, providing ongoing support and optimization for your custom workflows and unique needs as well as doing migrations and setting up new greenfield instances from scratch, working with you to ensure the changes get tested in subprod instances and deployed properlyto your production instances.​

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If you're looking archive data off of ServiceNow, we can help you there to provide you a copy you can reference for future use.

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Our Process​​​

The steps we take to ensure a successful partnership:

  1. Contact us with what you’re looking to do

  2. We work with you to scope out the requirements and create a Statement of Work of services we’ll deliver

  3. Meeting to kick off the project and services

  4. Regular updates provided until project completion or ongoing as long as services active

  5. Escalation point available at all times for any issues

  6. Project wrap-up including handover documentation and transition over to your proper teams on project completion

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Contact us to see how we can help with your ServiceNow needs!

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