Our onboarding and implementation services are designed to ensure a smooth transition to your new software. We guide you through every step, from initial setup to full integration including initial go-live hypercare as well as long-term support, making sure your team is equipped with the knowledge and tools they need to maximize the software's potential.

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ServiceNow is one of the major platforms we implement but we implement a wide variety of platforms. Our past implementations include:

• Salesforce with Nonprofit Cloud

• Jira, Jira Service Management and Confluence

• AWS, GCP and Microsoft Azure including migrations from AWS to GCP, AWS to Azure

• HubSpot

• Zendesk

• Greenhouse

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Our dedicated experts provide tailored training sessions and ongoing support, helping you to seamlessly go live with the new software as part of your daily operations. Let us help you optimize your investment and achieve your business goals with confidence.

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Our Process​​​

The steps we take to ensure a successful partnership:

1. Contact us with what you’re looking to do

2. We work with you to scope out the requirements and create a Statement of Work of services we’ll deliver

3. Meeting to kick off the project and services

4. Regular updates provided until project completion or ongoing as long as services active

5. Escalation point available at all times for any issues

6. Project wrap-up including handover documentation and transition over to your proper teams on project completion

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Contact us to see how we can help with your onboarding and implementation needs!